Job Description
Join our award-winning hospitality team as a Weekend Receptionist at our Detroit location! We're seeking a polished professional to deliver exceptional guest experiences during high-traffic weekends. This role offers immediate employment with competitive pay and growth opportunities across our Michigan and Illinois properties. Perfect for students or those seeking flexible schedules! Enjoy a dynamic work environment where your smile and organizational skills make a daily impact.
Responsibilities
- Manage front desk operations during weekend shifts (Sat/Sun 8am-4pm)
- Handle guest check-ins/checkouts using PMS software
- Coordinate concierge services and local recommendations
- Process payments and maintain accurate financial records
- Manage multi-line phone system and route inquiries
- Assist with event coordination and room bookings
- Uphold brand standards for cleanliness and presentation
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service or hospitality experience
- Proficiency with Microsoft Office Suite
- Exceptional communication and multitasking abilities
- Flexible availability for weekend shifts
- Basic knowledge of reservation systems preferred
- Valid driver's license for property errands
- Positive attitude under pressure during peak hours