Job Description
Join our dynamic team as a Night Shift Receptionist at Urban Hospitality Group! We're seeking a professional and welcoming individual to manage our front desk operations overnight. This is an immediate opportunity to become the first point of contact for our high-end clients, ensuring exceptional service during evening and early morning hours. If you thrive in a fast-paced environment and excel at multitasking, apply now to start your career with us!
Responsibilities
- Manage front desk operations during night shift, including check-ins/check-outs and guest inquiries
- Answer and direct incoming calls/messages with exceptional professionalism
- Monitor security systems and building access protocols
- Coordinate with overnight staff to ensure seamless service transitions
- Handle administrative tasks like scheduling and documentation
- Maintain a clean, organized, and secure reception area
- Act as emergency contact for building-related incidents
Qualifications
- Minimum 1 year of front desk or receptionist experience
- Strong communication and customer service skills
- Ability to work independently during overnight hours
- Proficiency with Microsoft Office and scheduling software
- High school diploma or equivalent required
- Flexibility to work weekends and holidays as needed
- Basic knowledge of security protocols preferred
- Professional appearance and positive demeanor