Job Description
Join Our Elite Night Shift Team
We are looking for a dedicated Night Shift Receptionist to maintain our standard of excellence in Jacksonville, Florida. In this pivotal role, you will serve as the welcoming face of our organization during the evening hours, ensuring our clients and partners receive seamless support.
This is an immediate hire opportunity for a proactive professional who thrives in a 24/7 operational environment. You will be the first point of contact, handling inquiries with grace and efficiency while managing the front desk operations from 10:00 PM to 6:00 AM.
Responsibilities
- Greet and Direct: Welcome guests warmly and escort them to the appropriate meeting rooms or personnel.
- Phone Management: Answer incoming calls professionally, screen visitors, and route calls to the correct extensions.
- Administrative Support: Handle incoming and outgoing mail, manage package deliveries, and maintain the reception area.
- Data Entry: Keep accurate records of visitor logs and update contact information in our CRM system.
- Issue Resolution: Address basic inquiries and troubleshoot minor facility issues as they arise during the shift.
- Compliance: Adhere to all company safety and security protocols.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous experience as a receptionist or in a customer service role is preferred.
- Availability: Must be willing to work rotating night shifts (e.g., 10 PM - 6 AM).
- Skills: Excellent verbal communication and interpersonal skills.
- Technical: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Professionalism: Ability to remain calm and composed in a quiet, independent work environment.