Job Description
Join our dynamic healthcare team as an immediate Night Shift Receptionist in Baltimore, MD! We're seeking a polished professional to serve as the first point of contact for patients and visitors during evening hours. Enjoy competitive pay, flexible scheduling, and a supportive environment where your administrative expertise directly impacts patient experiences. Apply today and start your career with us within 72 hours!
Responsibilities
- Manage high-volume incoming calls and route inquiries to appropriate departments
- Greet patients/visitors with exceptional customer service during evening hours
- Process patient registrations, verify insurance, and maintain digital records
- Coordinate appointment scheduling and manage office calendars
- Assist with clerical tasks including filing, data entry, and correspondence
- Maintain secure patient confidentiality per HIPAA regulations
- Support facility operations during overnight emergencies
Qualifications
- Minimum 1 year receptionist/front desk experience required
- Strong proficiency in MS Office Suite (Outlook, Word, Excel)
- Exceptional communication and multitasking abilities
- Ability to work independently during overnight shifts (7 PM - 7 AM)
- Healthcare or medical office experience preferred
- High school diploma or equivalent required
- Valid Maryland driver's license (for occasional off-site errands)
- Flexibility to cover weekend shifts as needed