Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. Memphis Health Group offers a supportive environment with competitive compensation and immediate career advancement opportunities. Enjoy a 4-day work week (10-hour shifts) with paid training and comprehensive benefits package. Perfect for detail-oriented professionals seeking stability in the growing Memphis healthcare sector.
Responsibilities
- Manage patient check-in/out procedures during evening hours using EMR systems
- Handle high-volume phone calls with exceptional customer service
- Schedule appointments and maintain accurate patient records
- Coordinate with medical teams for urgent after-hours requests
- Process insurance verifications and billing documentation
- Maintain secure HIPAA-compliant patient confidentiality
- Assist with facility security protocols during overnight shifts
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Basic medical terminology knowledge
- Reliable transportation for overnight shifts
- Valid Tennessee driver's license (if required for facility visits)
- Flexible availability including weekends/holidays