Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions. This critical role ensures seamless patient experiences during overnight hours while maintaining a secure and efficient front desk operation. We're seeking a detail-oriented professional with exceptional communication skills to serve as the first point of contact for patients, visitors, and staff during evening and overnight shifts. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Wichita's thriving healthcare sector. Immediate hiring available – apply today to start your rewarding career!
Responsibilities
- Manage front desk operations during overnight hours (10 PM - 6 AM), including patient check-in/check-out and appointment scheduling
- Answer multi-line phone system, triage calls, and route inquiries to appropriate departments
- Maintain secure patient records and confidential information using HIPAA-compliant systems
- Coordinate with overnight medical staff for urgent patient needs and emergency protocols
- Process payments, verify insurance information, and manage daily financial transactions
- Prepare and distribute daily reports for overnight operations and patient statistics
- Ensure facility security protocols are followed during overnight hours
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in front desk, reception, or customer service role
- Proficiency with medical software (Epic, Cerner) and Microsoft Office Suite
- Strong multitasking abilities with attention to detail in high-pressure situations
- Excellent communication skills and professional phone etiquette
- Ability to work independently and make sound decisions during overnight shifts
- Basic medical terminology knowledge preferred
- Flexibility to work weekends and holidays as required