Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at MetroCare Health Partners! This immediate hire opportunity offers competitive compensation, comprehensive benefits, and a supportive work environment. As the first point of contact for patients and visitors, you'll play a crucial role in delivering exceptional service during evening hours. If you're a detail-oriented professional seeking a stable night shift position with growth potential, apply today!
Responsibilities
- Manage multi-line phone systems, screening and routing calls efficiently
- Greet and register patients, verifying insurance and personal information
- Schedule appointments and maintain accurate electronic health records
- Coordinate with medical staff for patient flow and urgent requests
- Process payments and handle confidential financial transactions
- Maintain clean, organized reception area and office supplies
- Resolve patient inquiries with empathy and professionalism
Qualifications
- Minimum 1 year receptionist or front desk experience
- Proficiency with electronic health records (EHR) systems
- Exceptional communication and customer service skills
- Ability to work independently during evening shifts (7 PM - 7 AM)
- Strong attention to detail and data entry accuracy
- Basic medical terminology knowledge preferred
- Valid Maryland driver's license (if required for facility access)