Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the cornerstone of our patient experience! This flexible, full-time position offers the perfect opportunity for individuals who thrive in a fast-paced environment while maintaining a work-life balance. Enjoy competitive pay, comprehensive benefits, and the chance to make a meaningful impact in patients' lives during critical overnight hours. Our state-of-the-art facility in Houston provides a supportive atmosphere where your professionalism shines.
Responsibilities
- Manage high-volume incoming calls and patient inquiries with exceptional professionalism
- Coordinate patient check-ins and appointments using our advanced EHR system
- Maintain secure patient records and confidential documentation
- Oversee front-desk operations during overnight hours, ensuring smooth transitions
- Collaborate with nursing staff to prioritize urgent patient needs
- Assist with administrative tasks including billing support and insurance verification
Qualifications
- Minimum 1 year of front desk or reception experience
- Proficiency with Microsoft Office Suite and EHR systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid CPR certification (or willingness to obtain)
- Flexibility to adapt to changing overnight schedules