Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Charlotte, NC! We're seeking a professional, detail-oriented individual to provide exceptional front-desk support during evening hours. This is an immediate opportunity to make a meaningful impact in a fast-paced medical environment. Enjoy competitive pay, comprehensive benefits, and a supportive team culture.
Responsibilities
- Manage front-desk operations and patient check-in/check-out procedures
- Answer multi-line phone system and route calls appropriately
- Schedule patient appointments using EMR software
- Maintain accurate patient records and confidential files
- Assist with insurance verification and billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Manage office supplies and equipment inventory
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in medical/reception role
- Proficiency with EMR systems (Epic/Meditech a plus)
- Strong communication and customer service skills
- Ability to work independently with minimal supervision
- Flexibility to work nights (7:00 PM - 7:00 AM)
- Basic knowledge of medical terminology
- Valid North Carolina driver's license required