Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical after-hours operations. This immediate hire opportunity offers competitive compensation, flexible scheduling, and the chance to make a meaningful impact in a 24/7 environment. We're seeking a professional, detail-oriented individual to ensure seamless patient experiences while maintaining strict HIPAA compliance and operational excellence.
Responsibilities
- Manage multi-line phone system during overnight hours, triaging calls and routing to appropriate departments
- Greet and register patients with efficiency and compassion, verifying insurance and medical history
- Maintain secure patient records using EHR systems with 100% accuracy
- Coordinate emergency protocols and after-hours physician communications
- Process payments and manage administrative tasks including scheduling and filing
- Ensure lobby and common areas remain secure, clean, and welcoming during night shift
Qualifications
- Minimum 1 year experience in healthcare or high-volume reception role
- Proficiency with EHR systems (Epic or Cerner preferred)
- Exceptional multitasking abilities in fast-paced environments
- Strong knowledge of HIPAA compliance and patient confidentiality
- High school diploma or equivalent; certification in medical administration a plus
- Ability to work independently with minimal overnight supervision
- Basic knowledge of medical terminology