Job Description
Join our dynamic healthcare team as a Flexible Weekend Receptionist at Urban Wellness Centers! We're seeking a professional and welcoming individual to manage our front desk operations during weekend shifts. Enjoy a supportive environment with competitive pay and work-life balance. If you're passionate about patient care and thrive in fast-paced settings, apply today!
Responsibilities
- Manage high-volume front desk operations including patient check-in/out and appointment scheduling
- Handle multi-line phone system with exceptional professionalism and accuracy
- Process insurance verification and collect patient payments using HIPAA-compliant systems
- Maintain organized patient records and electronic health documentation
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Manage office inventory and supply ordering for weekend operations
Qualifications
- Minimum 2 years of receptionist or customer service experience in healthcare setting preferred
- Proficiency with electronic health records (EHR) systems like Epic or Cerner
- Exceptional communication skills with ability to de-escalate sensitive situations
- Strong organizational skills with attention to detail in documentation
- Ability to work independently while collaborating with cross-functional teams
- Weekend availability (Saturday/Sunday shifts) with flexible weekday hours
- Basic knowledge of medical terminology and insurance verification processes