Job Description
Join our dynamic healthcare team as an immediate Night Shift Receptionist at Premier Healthcare Solutions! We're seeking a polished professional to be the first point of contact for patients and visitors during critical overnight hours. This role offers competitive pay, comprehensive benefits, and opportunities for growth in a 24/7 environment. If you thrive in fast-paced settings and excel at multitasking, apply today to start your career with us!
Responsibilities
- Manage multi-line phone systems and prioritize urgent communications
- Coordinate patient check-ins and verify insurance documentation
- Maintain accurate appointment schedules and patient records
- Process billing inquiries and resolve payment discrepancies
- Oversee facility security protocols during overnight hours
- Collaborate with medical staff on patient flow management
- Prepare daily operational reports for morning handover
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional verbal/written communication skills
- Ability to remain calm under pressure in emergency situations
- Strong attention to detail with data entry accuracy
- Basic medical terminology knowledge
- Flexibility to work weekends/holidays as needed
- High school diploma or equivalent required