Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Pacific Northwest Medical Group! We're seeking a professional and compassionate individual to manage our front desk operations during evening hours (10 PM - 6 AM). Enjoy a flexible schedule while providing exceptional patient experiences in our state-of-the-art Seattle facility. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive environment.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and accuracy
- Handle multi-line phone system and triage emergency calls appropriately
- Schedule appointments using Epic EMR system
- Maintain secure patient records and confidentiality compliance
- Coordinate with medical staff for urgent patient needs
- Process insurance verifications and collect payments
- Manage office supplies and equipment inventory
- Assist with light administrative duties as needed
Qualifications
- Minimum 1 year experience in medical/receptionist role
- Strong proficiency with EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Ability to work independently during night shift hours
- CPR/BLS certification required (or willing to obtain)
- High school diploma or equivalent required
- Flexibility to cover varying shifts including weekends
- Proficient in Microsoft Office Suite