Job Description
Join our dynamic team as a Night Shift Receptionist at CityGate Solutions, where flexibility meets excellence! We're seeking a dedicated professional to manage front-desk operations during evening hours while enjoying a work-life balance through our adaptable scheduling. This role is perfect for night owls who thrive in calm environments and value autonomy. You'll be the first point of contact for our clients, creating exceptional experiences while supporting our 24/7 operations. With competitive pay and a supportive culture, this position offers growth opportunities in a thriving San Diego business district.
Responsibilities
- Manage front-desk operations including call screening, visitor registration, and mail distribution
- Coordinate with security team for after-hours access and emergency protocols
- Maintain accurate logs and documentation for night shift activities
- Provide exceptional customer service via phone, email, and in-person interactions
- Collaborate with day-shift staff for seamless workflow handovers
- Monitor building security systems and respond to alerts promptly
- Support administrative tasks like scheduling and data entry during off-peak hours
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal and written communication skills
- Ability to work independently with minimal supervision
- Valid California driver's license preferred
- Flexibility to adapt to changing schedules and priorities
- Basic knowledge of security protocols and emergency procedures
- High school diploma or equivalent required