Job Description
Join our award-winning team as a Night Shift Receptionist in the heart of San Jose's vibrant tech corridor! We're seeking a polished professional to deliver exceptional guest experiences during evening hours in our luxury hotel environment. This flexible part-time role offers competitive pay, comprehensive training, and career advancement opportunities in the hospitality industry. If you thrive in dynamic settings and value work-life balance, apply today to become the welcoming face of our establishment.
Responsibilities
- Manage front desk operations during evening shifts, including check-ins/check-outs and guest inquiries
- Coordinate with housekeeping and security teams for seamless service delivery
- Handle reservation systems and maintain accurate guest records
- Resolve guest concerns promptly with exceptional problem-solving skills
- Monitor security protocols and emergency procedures during off-hours
- Process payments and maintain financial transaction accuracy
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation software (e.g., Opera, Marriott Bonvoy)
- Exceptional communication and conflict resolution abilities
- Flexible availability for night shifts (10 PM - 6 AM)
- Valid California driver's license (required for airport runs)
- Ability to multitask in fast-paced environments
- Basic knowledge of San Jose attractions and transportation