Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a professional and energetic individual to provide exceptional front-desk support during evening hours. This flexible part-time role offers a unique opportunity to work in a fast-paced environment while maintaining work-life balance. Enjoy competitive pay, comprehensive training, and a supportive culture that values your contributions. If you thrive in overnight settings and excel at guest relations, this position is your gateway to growth in the hospitality industry.
Responsibilities
- Manage front desk operations during evening shifts (10 PM - 6 AM)
- Handle guest check-ins/check-outs with exceptional service
- Answer multi-line phone calls and route communications
- Coordinate security protocols and access control
- Process payments and manage reservation systems
- Prepare daily activity reports for management
- Maintain lobby cleanliness and amenities
- Assist with emergency procedures as needed
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with reservation software (e.g., Opera, Fidelio)
- Strong communication and problem-solving skills
- Ability to work independently during overnight hours
- Flexibility to adapt to changing priorities
- Basic knowledge of security procedures
- Valid Arizona driver's license preferred