Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Seattle! This flexible position offers the perfect opportunity for night owls seeking work-life balance while making a meaningful impact. You'll be the first point of contact for patients and visitors during evening hours, ensuring exceptional service while maintaining a secure and welcoming environment. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your contributions.
Our ideal candidate thrives in fast-paced settings, possesses exceptional organizational skills, and embraces the autonomy of night shift operations. If you're passionate about patient care and appreciate the tranquility of overnight hours, this role is designed for you.
Responsibilities
- Manage front desk operations during night hours including patient check-in, appointment scheduling, and call routing
- Ensure facility security through visitor access control and emergency protocol adherence
- Handle administrative tasks including data entry, record maintenance, and document preparation
- Coordinate with clinical staff for urgent patient needs and after-hours communications
- Maintain a clean, organized reception area with necessary supplies and resources
- Assist with billing inquiries and insurance verification processes
- Manage after-hours voicemail systems and triage emergency communications
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in customer service or administrative roles
- Exceptional communication and interpersonal skills with diverse populations
- Proficiency in Microsoft Office Suite and electronic health record systems
- Ability to work independently with minimal supervision during night hours
- Strong problem-solving skills and adaptability to changing situations
- Flexibility to work weekends and holidays as needed
- Basic medical terminology knowledge is highly desirable