Job Description
Join our dynamic healthcare team as a Night Shift Receptionist with flexible scheduling options! MetroCare Health Centers is seeking a professional and customer-focused individual to provide exceptional front-desk support during evening hours. This role offers the perfect work-life balance with adaptable scheduling while serving our diverse patient community. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Columbus' thriving healthcare sector.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system and schedule appointments
- Maintain accurate patient records and confidentiality
- Coordinate with medical staff for urgent after-hours requests
- Process insurance verifications and collect payments
- Prepare daily reports and maintain office supplies inventory
- Ensure reception area cleanliness and professional appearance
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with medical software (EHR systems preferred)
- Exceptional communication and multitasking abilities
- Flexibility to work evenings and weekends as needed
- Basic knowledge of HIPAA compliance standards
- Positive attitude and problem-solving mindset