Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions in Wichita! We're seeking a dedicated professional to manage front desk operations during evening hours, ensuring exceptional patient experiences while maintaining a secure and welcoming environment. This immediate full-time position offers competitive compensation, comprehensive benefits, and growth opportunities in a fast-paced medical setting. If you're a detail-oriented communicator ready to make an impact, apply today!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Answer multi-line phone system, triage calls, and schedule appointments
- Maintain secure patient records using HIPAA-compliant software
- Coordinate with medical staff to ensure seamless patient flow
- Process insurance verifications and collect co-pays
- Manage office supplies inventory and equipment maintenance
- Handle emergency protocols and crisis management during off-hours
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical scheduling software (e.g., Epic, Cerner)
- Strong written and verbal communication skills
- Ability to multitask in high-pressure situations
- Basic knowledge of HIPAA regulations
- Valid driver's license and reliable transportation
- Flexibility to work weekends/holidays as needed
- High school diploma or equivalent required