Job Description
Join our dynamic team at Urban Hospitality Group as a Night Shift Receptionist in the heart of Chicago! We're seeking a professional and adaptable individual to manage our front desk operations during evening hours. This flexible part-time role offers competitive pay and the opportunity to work in a fast-paced luxury environment. If you're a people person with exceptional organizational skills and thrive in non-traditional hours, we want to meet you!
Why You'll Love Working With Us: Modern downtown location, supportive management team, and opportunities for growth within our hospitality group. Enjoy a balanced work-life schedule with evening shifts that allow flexibility for personal commitments.
Responsibilities
- Manage front desk operations including guest check-ins/check-outs and call routing
- Maintain accurate visitor logs and appointment scheduling system
- Handle incoming inquiries via phone, email, and in-person with professionalism
- Coordinate with security and maintenance teams for facility management
- Prepare daily shift reports and administrative documentation
- Uphold company standards for cleanliness and presentation of common areas
- Assist with basic office tasks including inventory management and supply ordering
Qualifications
- High school diploma or equivalent; additional certification preferred
- Minimum 1 year experience in reception or customer service role
- Exceptional communication and interpersonal skills
- Proficiency in Microsoft Office Suite and scheduling software
- Ability to multitask effectively in high-pressure situations
- Strong attention to detail and problem-solving abilities
- Flexibility to work evenings (typically 6 PM - 2 AM)
- Valid Illinois driver's license (for occasional errands)