Job Description
Join MetroCare Solutions as a Night Shift Receptionist and embrace the perfect work-life balance with our flexible scheduling options. We're seeking a professional and adaptable individual to manage our front desk operations during evening hours, ensuring exceptional client experiences while supporting our healthcare facility's 24/7 operations. This role offers competitive compensation, growth opportunities, and a supportive team environment.
As a key member of our administrative team, you'll be the first point of contact for patients, visitors, and staff during night shifts. Your role is vital in maintaining a calm, efficient, and welcoming atmosphere while handling critical communications and administrative tasks. We value your dedication and provide comprehensive training to ensure your success.
Responsibilities
- Manage incoming calls, messages, and communications during night shifts
- Greet and assist patients/visitors with professionalism and empathy
- Schedule appointments and maintain electronic health records
- Coordinate with on-site medical teams for urgent requests
- Maintain security protocols and access control procedures
- Perform light administrative duties including data entry and filing
- Ensure reception area remains clean, organized, and fully stocked
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years receptionist or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with Microsoft Office and scheduling software
- Ability to remain calm under pressure during emergencies
- Flexibility to work variable night shifts (10 PM - 6 AM)
- Basic knowledge of medical terminology (preferred)
- Valid Georgia driver's license (if required for site visits)