Job Description
Join our award-winning medical team as a Weekend Receptionist in the heart of New York City! We're seeking a dynamic professional with exceptional communication skills to manage our front desk operations during weekend shifts. Enjoy a flexible schedule while making a meaningful impact in our patient-centric environment. This role offers competitive pay, comprehensive benefits, and opportunities for growth within our expanding healthcare network.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Handle multi-line phone system with professional call routing and message management
- Process patient registration forms and maintain accurate electronic health records
- Coordinate with medical staff to ensure seamless patient flow and clinic operations
- Manage inventory of office supplies and reception area materials
- Assist with basic billing inquiries and insurance verification processes
- Maintain HIPAA compliance and confidentiality standards at all times
Qualifications
- High school diploma required; associate's degree in healthcare administration preferred
- Minimum 2 years of receptionist or medical front desk experience
- Proficiency in Epic EMR or similar healthcare software systems
- Exceptional interpersonal skills with ability to remain calm under pressure
- Strong organizational abilities with attention to detail
- Flexibility to work Saturdays and Sundays with varying shift times
- Basic knowledge of medical terminology and insurance protocols
- Valid New York State Notary Public certification (or willingness to obtain)