Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Baltimore Medical Center! We're seeking a warm and professional individual to be the first point of contact for patients and staff during evening hours. This critical role ensures seamless operations while delivering exceptional service in a 24/7 care environment. Immediate hiring opportunity with competitive benefits and career growth potential.
Responsibilities
- Manage front desk operations during night shift, including call screening and patient check-in/out
- Coordinate with clinical teams to ensure patient flow efficiency
- Maintain accurate visitor logs and security protocols
- Handle administrative tasks: scheduling, data entry, and document management
- Address patient inquiries with empathy and professionalism
- Collaborate with overnight staff to resolve operational issues
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- Minimum 1 year receptionist or customer service experience
- Strong communication and multitasking abilities
- Proficiency in medical software (EHR systems)
- Flexibility to work nights, weekends, and holidays
- Basic knowledge of HIPAA compliance
- Valid CPR certification (or willingness to obtain)