Job Description
Join our dynamic healthcare team as a Weekend Receptionist in Fresno! We're seeking a friendly and organized professional to manage front desk operations during weekend shifts. Enjoy a flexible schedule while providing exceptional patient experiences. This role offers competitive pay, growth opportunities, and a supportive environment where your administrative skills make a real difference.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and efficiency
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments using EMR software while maintaining confidentiality
- Handle patient inquiries with empathy and professionalism
- Process insurance verifications and collect co-pays
- Maintain clean and organized reception area
- Coordinate with clinical staff for seamless patient flow
Qualifications
- Minimum 1 year receptionist or front desk experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Exceptional customer service and communication skills
- Ability to work independently during weekend shifts (Sat/Sun)
- Strong attention to detail and multitasking abilities
- Basic knowledge of medical terminology
- Flexible availability to cover rotating weekends
- High school diploma or equivalent required