Job Description
Join our dynamic team as a Night Shift Receptionist/Data Entry Specialist in New York! We're seeking a meticulous professional to manage front desk operations and ensure accurate data management during overnight hours. This hybrid role combines exceptional customer service with precision data handling in a fast-paced corporate environment. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your contributions.
What We Offer:
- Competitive salary ($35k-$45k) plus performance bonuses
- Full benefits package (health/dental/vision)
- 401(k) with company match
- Paid training and career development
- Modern downtown Manhattan office
Responsibilities
- Manage incoming calls and direct communications professionally
- Perform high-volume data entry with 99%+ accuracy
- Process customer inquiries and resolve issues promptly
- Maintain and update digital records using CRM systems
- Coordinate office logistics for night shift operations
- Assist with administrative tasks including scheduling and reporting
- Ensure reception area remains secure and organized
- Collaborate with cross-functional teams during handovers
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years data entry or receptionist experience
- Proficient in Microsoft Office Suite (Excel, Outlook, Word)
- Minimum 60 WPM typing speed with error-free accuracy
- Exceptional customer service and communication skills
- Ability to work independently during night shifts (11 PM - 7 AM)
- Strong attention to detail and multitasking ability
- Basic knowledge of data privacy protocols