Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. This flexible schedule role offers competitive compensation while supporting our 24/7 patient care mission. We're seeking a detail-oriented professional to manage front desk operations, coordinate appointments, and ensure seamless communication between departments. Enjoy a supportive work environment with growth opportunities and comprehensive benefits.
Responsibilities
- Manage patient check-in/check-out processes during night shift hours
- Answer multi-line phone systems and triage urgent calls
- Schedule appointments using EMR systems with precision
- Process insurance verification and collect co-pays
- Maintain accurate patient records and confidential information
- Coordinate with on-call medical staff for emergency situations
- Prepare daily reports and manage office supplies inventory
Qualifications
- Minimum 1 year front desk/reception experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Flexibility to work evenings, weekends, and holidays
- Basic medical terminology knowledge
- Valid CPR certification or willingness to obtain