Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Charlotte, NC! We're seeking a professional individual to manage front desk operations during overnight hours. This critical role ensures seamless patient experiences while maintaining clinic security and operational excellence. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Immediate hiring available for qualified candidates ready to make an impact.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Handle patient check-ins, appointment scheduling, and insurance verification
- Maintain secure patient records and confidentiality protocols
- Coordinate emergency response procedures and after-hours communication
- Oversee facility security and access control systems
- Process billing transactions and manage cash handling procedures
- Coordinate with day-shift staff for seamless transition of information
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong knowledge of HIPAA compliance and medical terminology
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid North Carolina driver's license (required for emergency runs)
- Flexible schedule availability including weekends and holidays
- Background check and drug screen required