Job Description
Join our dynamic team as a Night Shift Receptionist at Metro Office Solutions, where your professionalism sets the tone for our 24/7 operations. This role is perfect for detail-oriented individuals who thrive in a fast-paced environment and excel at creating exceptional client experiences. Enjoy competitive compensation, comprehensive benefits, and a supportive workplace culture that values work-life balance. As a key member of our office support team, you'll be the first point of contact during critical overnight hours, ensuring seamless operations while our global teams collaborate across time zones.
Responsibilities
- Manage front desk operations during night shifts, including greeting visitors, answering calls, and handling inquiries
- Coordinate with security teams to ensure building access protocols and safety procedures are followed
- Process incoming/outgoing mail and manage office supplies inventory
- Perform data entry, document scanning, and basic administrative tasks using Microsoft Office Suite
- Monitor and manage multi-line phone system, transferring calls and taking accurate messages
- Assist with scheduling meetings and coordinating logistics for overnight staff
- Maintain a clean, organized reception area and common spaces
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office (Outlook, Word, Excel) and office equipment
- Exceptional verbal communication and interpersonal skills
- Ability to work independently with minimal supervision during overnight hours
- Strong organizational skills with attention to detail
- Flexibility to work weekends and holidays as required
- Basic knowledge of office security protocols