Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. This immediate opening offers a competitive compensation package with benefits including health insurance and paid time off. Enjoy a supportive environment with flexible scheduling and opportunities for career advancement. If you're a detail-oriented professional with excellent communication skills, we encourage you to apply today.
Responsibilities
- Manage incoming calls, emails, and patient inquiries during evening shifts
- Schedule appointments and maintain accurate patient records in electronic health systems
- Coordinate with medical staff to ensure seamless patient flow and urgent response protocols
- Process insurance verifications and collect co-pays using practice management software
- Prepare end-of-shift reports and maintain secure document filing systems
- Assist with patient check-in/check-out procedures while maintaining HIPAA compliance
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and medical scheduling software
- Strong multitasking abilities in high-pressure environments
- Basic knowledge of healthcare terminology and insurance processes
- Flexibility to work weekends and holidays as needed
- Valid Florida driver's license and reliable transportation