Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Mountain View Medical Center! This pivotal role combines exceptional customer service with precise data entry responsibilities in a 24/7 environment. You'll be the first point of contact for patients and visitors during overnight hours, ensuring seamless operations while maintaining the highest standards of accuracy and professionalism. Enjoy competitive compensation, comprehensive benefits, and a supportive culture focused on growth.
Responsibilities
- Manage patient check-ins and registration with meticulous data entry accuracy
- Answer multi-line phone systems and triage emergency calls during overnight hours
- Maintain electronic health records (EHR) systems with real-time updates
- Coordinate with medical staff for patient flow and appointment scheduling
- Process insurance verifications and demographic information
- Prepare daily reports and administrative documentation
- Ensure reception area remains organized and secure overnight
Qualifications
- Minimum 1 year receptionist or administrative experience
- Proficient in data entry with 10,000+ keystrokes per hour
- Experience with EHR systems (Epic, Cerner, or similar)
- Exceptional communication and conflict resolution skills
- Ability to work independently during overnight shifts
- Strong attention to detail with zero-error tolerance
- Basic knowledge of medical terminology preferred
- Flexibility to cover variable shifts including weekends