Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and be the first point of contact for patients after hours. This critical role ensures seamless operations during overnight hours while delivering exceptional patient experiences. We offer competitive compensation, comprehensive benefits, and a supportive work environment. Immediate start available for qualified candidates ready to make a difference in our community.
Responsibilities
- Manage incoming calls, messages, and patient inquiries during overnight hours
- Coordinate patient check-ins and appointments using EHR systems
- Maintain accurate patient records and confidential documentation
- Assist with administrative tasks including scheduling and billing support
- Collaborate with night-shift medical staff to ensure smooth operations
- Handle emergency protocols and triage urgent patient concerns
- Prepare daily reports and manage office inventory
Qualifications
- Minimum 1 year experience in administrative or reception role
- Exceptional communication and interpersonal skills
- Proficiency with EHR systems and Microsoft Office Suite
- Ability to work independently during overnight shifts
- Strong problem-solving and multitasking abilities
- High school diploma or equivalent required
- Healthcare experience preferred but not required
- Flexibility to work weekends and holidays as needed