Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Louisville Medical Center! We're seeking a professional and personable individual to manage our front desk operations during evening hours. This role is perfect for detail-oriented professionals who thrive in a fast-paced environment and excel at providing exceptional patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and call routing
- Maintain accurate patient records and confidential information using EHR systems
- Coordinate with medical staff to ensure seamless patient flow during night shifts
- Handle billing inquiries and process insurance verification
- Assist with administrative tasks including filing, data entry, and inventory management
- Uphold strict HIPAA compliance and security protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or reception experience in healthcare setting
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to work independently with minimal supervision
- Flexibility to work nights, weekends, and holidays as needed