Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Nashville Medical Center. This immediate hiring opportunity offers a competitive salary and benefits package. As the first point of contact for patients and visitors, you'll play a crucial role in delivering exceptional service during overnight hours. We're seeking a professional with strong communication skills and a commitment to patient care.
Responsibilities
- Manage front desk operations during night shifts, including patient check-in/check-out
- Answer multi-line phone systems and triage calls appropriately
- Schedule appointments and maintain accurate patient records
- Process insurance verifications and collect co-pays
- Coordinate with clinical staff for urgent patient needs
- Prepare daily reports and manage office supplies
- Maintain HIPAA compliance for all patient interactions
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional verbal and written communication skills
- Ability to work independently with minimal supervision
- Basic knowledge of medical terminology
- Flexibility to work overnight shifts (7:00 PM - 7:00 AM)
- Valid Tennessee driver's license (if required for errands)