Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a professional and energetic individual to be the first point of contact during evening hours. This immediate opening offers competitive pay and a supportive environment where your customer service skills shine. Manage our prestigious lobby, coordinate with international teams, and ensure seamless operations overnight. If you thrive in fast-paced settings and value work-life balance with your days free, this is your perfect match!
Responsibilities
- Manage front desk operations during night shift (6 PM - 6 AM) with exceptional professionalism
- Handle multi-line phone systems, screen calls, and route inquiries to appropriate departments
- Greet and assist high-profile visitors, clients, and vendors with VIP-level service
- Coordinate security protocols and building access during overnight hours
- Maintain accurate visitor logs and manage conference room reservations
- Perform clerical duties including data entry, filing, and document preparation
- Collaborate with overnight security and cleaning teams to maintain facility standards
- Handle emergency situations calmly and escalate critical issues to management
Qualifications
- Minimum 2 years experience in front desk or customer service role
- Proficiency with Microsoft Office Suite and phone systems
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Flexibility to work overnight shifts and weekends
- Basic knowledge of security protocols and emergency procedures
- High school diploma or equivalent required