Job Description
Join our dynamic team as a Night Shift Receptionist at Metropolitan Business Solutions, a leading administrative services provider in Philadelphia. We're seeking a detail-oriented professional to manage our front desk operations overnight, ensuring seamless client interactions and operational excellence. This role offers a competitive hourly rate, comprehensive benefits, and opportunities for growth in a supportive environment. If you thrive in fast-paced settings and possess exceptional organizational skills, we encourage you to apply.
Responsibilities
- Manage front desk operations during night shifts, including greeting visitors and answering multi-line phone systems
- Perform accurate data entry for client information, scheduling, and administrative records
- Coordinate with security personnel and overnight staff for facility access and emergencies
- Process incoming/outgoing mail, packages, and deliveries with meticulous attention to detail
- Maintain digital filing systems and ensure confidential document handling protocols
- Prepare daily activity reports and shift handover documentation for day staff
- Assist with basic office equipment troubleshooting and maintenance requests
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in data entry with 45+ WPM typing speed and high accuracy
- Expertise in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
- Exceptional verbal/written communication and multitasking abilities
- Strong problem-solving skills with calm demeanor under pressure
- Availability for consistent night shifts (11 PM - 7 AM)
- Basic knowledge of office equipment (printers, scanners, phone systems)