Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the cornerstone of our patient experience. This pivotal role combines exceptional customer service with precise data management in a fast-paced environment. We're seeking a detail-oriented professional to manage front-desk operations after hours, ensuring seamless communication between patients, staff, and departments. If you thrive in night settings and possess strong administrative skills, this is your opportunity to make a meaningful impact while advancing your career in Memphis's growing healthcare sector.
Responsibilities
- Manage front-desist operations during night hours, greeting patients and visitors with professionalism
- Handle incoming calls, messages, and emails with accuracy and timeliness
- Perform data entry tasks for patient records, appointments, and billing information
- Coordinate with clinical staff to ensure efficient patient flow and communication
- Maintain confidential patient information in compliance with HIPAA regulations
- Assist with administrative tasks including scheduling, filing, and report generation
- Monitor security systems and building access during overnight hours
Qualifications
- High school diploma or equivalent; additional administrative training preferred
- Minimum 1 year experience in receptionist or data entry roles
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Excellent typing skills (minimum 45 WPM) with high accuracy
- Strong verbal communication and interpersonal abilities
- Ability to multitask and prioritize in high-pressure situations
- Basic knowledge of healthcare terminology and HIPAA compliance
- Availability to work flexible night shifts (11 PM - 7 AM)