Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Mountain View Medical Center. This critical role requires exceptional data entry skills and a commitment to providing exceptional patient service during overnight hours. You'll be the first point of contact for our patients, managing appointments, handling sensitive information with precision, and ensuring smooth clinic operations while our day team rests. We offer competitive pay, comprehensive benefits, and a supportive environment for career growth.
Responsibilities
- Accurately enter and maintain patient records using EMR systems with 99% data accuracy
- Manage multi-line phone systems during overnight hours (11 PM - 7 AM)
- Process patient registrations and insurance verification
- Coordinate with emergency services for urgent patient inquiries
- Maintain secure filing systems for confidential medical documents
- Assist with patient check-in/check-out procedures during night shifts
- Generate daily reports and administrative summaries
Qualifications
- Minimum 1 year experience in data entry with 10,000+ keystrokes per minute
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to work independently with minimal supervision during night shifts
- Experience with EMR/EHR systems (Epic or Cerner preferred)
- High school diploma or equivalent required
- Strong attention to detail with proven data accuracy
- Ability to remain calm and professional in emergency situations