Job Description
Join our dynamic healthcare team as a Flexible Schedule Receptionist in San Jose! We're seeking a polished professional to create exceptional first impressions while supporting our clinic's administrative operations. Enjoy customizable hours with morning/afternoon/weekend options, competitive compensation, and a collaborative environment. Perfect for work-life balance seekers!
Responsibilities
- Manage multi-line phone system with exceptional call routing and etiquette
- Coordinate patient check-in/out using HIPAA-compliant EHR systems
- Process insurance verifications and billing documentation
- Handle appointment scheduling with 95% accuracy
- Maintain immaculate reception area and supply inventory
- Assist with patient inquiries and triage to appropriate departments
- Collaborate with clinical staff on daily operational needs
Qualifications
- Minimum 1 year medical office reception experience
- Proficiency with Practice Fusion/Epic EMR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently during off-peak hours
- Strong attention to detail in documentation
- Flexibility to cover various shifts (6AM-8PM)
- Bilingual (English/Spanish) preferred
- Basic knowledge of medical terminology