Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Baltimore! We're seeking a dedicated professional to manage our front desk operations during evening hours. This immediate opening offers competitive pay, comprehensive benefits, and career growth opportunities. If you thrive in a fast-paced environment and excel at customer service, apply today to become the welcoming face of our facility.
Responsibilities
- Manage incoming calls and direct communications to appropriate departments
- Greet and register patients with exceptional bedside manner
- Coordinate appointment scheduling and maintain accurate records
- Handle administrative tasks including data entry and document management
- Assist with emergency protocols during night operations
- Maintain a clean, organized reception area
- Collaborate with night-shift staff for seamless patient care
Qualifications
- High school diploma or equivalent; certification preferred
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Flexibility to work nights, weekends, and holidays
- Basic medical terminology knowledge
- Valid Maryland driver's license