Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions! We're seeking a professional and energetic individual to manage our front desk operations during evening hours. This critical role ensures seamless patient experiences while maintaining a secure and welcoming environment. If you thrive in fast-paced settings and excel at multitasking, apply today for immediate start!
Responsibilities
- Manage incoming calls, emails, and patient inquiries with exceptional professionalism
- Coordinate patient check-ins, appointments, and medical records documentation
- Operate multi-line phone systems and schedule management software
- Maintain secure patient confidentiality while handling sensitive information
- Assist with administrative tasks including filing, scanning, and data entry
- Support night staff with logistics and communication needs
- Ensure reception area remains clean, organized, and welcoming
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize tasks in high-pressure situations
- Basic medical terminology knowledge is a plus
- Flexibility to work evenings, weekends, and holidays as needed
- Strong attention to detail and organizational abilities