Job Description
Join our dynamic team as a Night Shift Receptionist at MetroCorp Solutions! This pivotal role ensures seamless operations during evening hours, supporting our 24/7 client services. You'll be the first point of contact for after-hours inquiries, managing communications with professionalism and precision. We offer competitive compensation, comprehensive benefits, and a supportive environment for career growth. Ideal candidates thrive in fast-paced settings and value exceptional customer service.
Responsibilities
- Manage incoming calls, emails, and virtual communications during night shift hours
- Coordinate with overnight staff and external vendors to ensure operational continuity
- Maintain secure visitor access protocols and issue building credentials
- Oversee office security systems and report any irregularities immediately
- Prepare daily activity logs and handover reports for day shift teams
- Assist with basic administrative tasks including document scanning and filing
- Support emergency response protocols during non-business hours
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and VoIP systems
- Exceptional written and verbal communication skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license (for occasional errands)
- Flexibility to work weekends and holidays as required
- Basic knowledge of office security procedures
- High school diploma or equivalent required