Job Description
Join MetroCorp Solutions as a Night Shift Receptionist and become the first point of contact for our global clients during critical off-hours. This pivotal role ensures seamless operations while our daytime teams rest, requiring exceptional multitasking and professionalism in a fast-paced corporate environment. We offer competitive compensation, comprehensive benefits, and opportunities for career growth within our dynamic organization.
Responsibilities
- Manage multi-line phone systems, screen calls, and route inquiries to appropriate departments
- Greet and screen visitors after hours, maintaining secure access protocols
- Coordinate office services, including supply inventory and equipment maintenance
- Handle confidential documentation with discretion and HIPAA compliance standards
- Assist with scheduling, calendar management, and travel arrangements
- Prepare daily activity reports and incident documentation
- Collaborate with security teams for emergency response coordination
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional written and verbal communication skills
- Ability to remain professional under pressure during off-hours
- Strong organizational skills with attention to detail
- Flexibility to work weekends and holidays as needed
- Basic knowledge of office equipment maintenance