Job Description
Join our dynamic team as a Night Shift Receptionist and become the cornerstone of our after-hours operations! We're seeking a highly organized and customer-focused professional to manage our front desk during evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and excel at creating exceptional experiences for visitors, clients, and staff after regular business hours. Enjoy competitive pay, a supportive team, and opportunities for growth in a modern Oakland workspace.
Responsibilities
- Manage front desk operations during evening shifts (5 PM - 1 AM), including greeting visitors and handling incoming communications
- Answer multi-line phone system, screen calls, and route inquiries to appropriate personnel
- Perform administrative tasks such as scheduling appointments, managing calendars, and processing mail
- Maintain secure visitor log and issue badges for building access
- Coordinate with security and on-site staff for after-hours facility management
- Handle emergency protocols and escalate critical issues to on-call managers
- Manage office supply inventory and restock common areas
Qualifications
- Minimum 1 year of receptionist or front desk experience, preferably in a corporate or medical setting
- Exceptional communication and interpersonal skills with a professional demeanor
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and office equipment
- Ability to multitask efficiently in a high-pressure environment
- Strong problem-solving skills and judgment for after-hours decision-making
- Flexibility to work weekends and holidays as needed
- Valid California driver's license and reliable transportation
- High school diploma or equivalent required; associate's degree preferred