Job Description
Join MetroCorp Solutions' elite night operations team as our first point of contact during critical overnight hours. We seek a polished Night Shift Receptionist to maintain seamless office operations while our global teams rest. This high-impact role combines exceptional customer service with technical proficiency in a fast-paced corporate environment. Enjoy premium benefits including health insurance, retirement matching, and shift differential bonuses.
Our downtown Houston headquarters features state-of-the-art facilities and a collaborative culture where your contributions directly impact business continuity. This position offers rare advancement opportunities for night professionals with demonstrated excellence.
Responsibilities
- Manage multi-line phone system and prioritize emergency communications during overnight hours
- Process visitor access control using biometric systems and issue secure badges
- Coordinate with international teams via video conference for urgent after-hours matters
- Maintain secure document handling procedures and sensitive information protocols
- Execute office equipment maintenance and supply inventory management
- Generate daily activity reports using proprietary CRM systems
- Coordinate courier services and emergency maintenance requests
Qualifications
- Minimum 2 years professional receptionist experience in corporate settings
- Advanced proficiency in Microsoft Office Suite and VoIP systems
- Valid Texas driver's license and reliable transportation for overnight shifts
- Ability to remain alert and make critical decisions during overnight hours
- Professional demeanor with exceptional conflict resolution skills
- Flexibility to work holidays and weekends as required
- Basic knowledge of HIPAA compliance for healthcare document handling
- Spanish language proficiency preferred for diverse clientele