Job Description
Join our dynamic team as a Night Shift Receptionist at Mesa Gateway Hospitality! We're seeking a professional and adaptable individual to manage our front desk operations during evening hours. Enjoy a flexible schedule while ensuring exceptional guest experiences in our vibrant Mesa location. This role is perfect for night owls who thrive in fast-paced environments and value work-life balance.
What We Offer:
- Competitive hourly pay + performance bonuses
- Flexible scheduling options (evening/overnight shifts)
- Free parking and meal benefits
- Opportunities for advancement
Responsibilities
- Manage check-in/check-out processes for guests during night shifts
- Handle incoming calls and inquiries with exceptional professionalism
- Monitor security systems and building access protocols
- Coordinate with overnight staff for seamless operations
- Maintain accurate guest records and documentation
- Respond to emergency situations following established procedures
- Prepare daily activity reports for management review
Qualifications
- Minimum 1 year front desk or customer service experience
- Strong communication and multitasking abilities
- Proficient with reservation systems and Microsoft Office
- Valid Arizona driver's license (if required for errands)
- Ability to work independently during night hours
- Flexible schedule availability (evenings/weekends)
- Basic first aid/CPR certification preferred
- Spanish fluency a plus