Job Description
Join our award-winning team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a dynamic professional to manage our front desk operations during overnight hours. This pivotal role combines exceptional customer service with administrative precision in a vibrant Colorado Springs hospitality environment. Enjoy competitive pay, comprehensive benefits, and a supportive team culture while maintaining smooth 24/7 operations. Immediate hiring available!
Responsibilities
- Manage guest check-ins/checkouts and resolve inquiries with professionalism
- Coordinate security protocols and emergency response procedures overnight
- Maintain accurate reservation systems and guest records
- Operate multiline phone systems and direct communications efficiently
- Perform nightly audits and report maintenance/operational issues
- Coordinate with housekeeping and security teams for seamless operations
Qualifications
- Minimum 1 year front desk/reception experience required
- Exceptional multitasking and problem-solving abilities
- Proficient with PMS systems (e.g., Opera, Cloudbeds)
- Strong attention to detail and organizational skills
- Flexible availability for overnight shifts (10 PM - 6 AM)
- Valid Colorado driver's license preferred