Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This flexible-schedule position offers competitive compensation and growth opportunities in Phoenix's vibrant hospitality sector. If you thrive in fast-paced environments and excel at multitasking, apply today to become the welcoming face of our operations.
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 2 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Coordinate with security and maintenance teams for facility management
- Process payments and maintain accurate financial records
- Respond to inquiries via phone, email, and in-person
- Monitor surveillance systems and address security protocols
- Prepare daily activity reports for management review
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with reservation systems (e.g., Opera, PMS)
- Exceptional communication and conflict resolution skills
- Ability to work independently during overnight hours
- Basic knowledge of security procedures
- Flexibility to cover variable shifts including weekends