Job Description
Are you looking for a stable and rewarding career in Office Support? Milwaukee Corporate Office Services is currently seeking a professional and reliable Night Shift Receptionist to join our team. In this role, you will be the first point of contact for our clients and visitors, ensuring a secure and welcoming environment around the clock.
We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement within the Milwaukee area. If you have excellent communication skills and are available to work overnight shifts, we want to hear from you.
Responsibilities
- Front Desk Management: Greet visitors and clients professionally, manage the reception area, and direct inquiries to the appropriate personnel.
- Phone Operations: Answer, screen, and route incoming calls efficiently using multi-line phone systems and VoIP software.
- Mail & Package Handling: Sort, distribute, and log incoming mail and packages accurately for all departments.
- Data Entry: Maintain accurate records and logs of visitor information, access requests, and daily activities.
- Security Compliance: Monitor building access points, verify credentials, and ensure security protocols are followed during the night shift.
- Administrative Support: Assist with light clerical tasks, including filing, photocopying, and preparing reports.
- Shift Handover: Complete detailed shift logs and communicate any issues or anomalies to the day shift supervisor.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Previous experience as a receptionist or in a customer service role is preferred.
- Availability: Must be available to work night shifts, including weekends and holidays.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Professionalism: Ability to maintain a calm demeanor and problem-solving attitude during quiet or busy periods.
- Physical Requirements: Ability to stand for extended periods and lift light packages (up to 20 lbs).