Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Mountain View Medical Center. This pivotal role combines exceptional customer service with precise data entry responsibilities during evening hours. You'll be the first point of contact for patients and visitors while maintaining accurate electronic health records. We offer competitive compensation, comprehensive benefits, and a collaborative work environment focused on patient care excellence.
Responsibilities
- Manage front desk operations during night shift hours (6 PM - 6 AM)
- Perform accurate data entry of patient information into EMR systems
- Handle multi-line phone systems and triage emergency calls
- Process patient registrations and insurance verification
- Coordinate with medical staff for urgent after-hours requests
- Maintain secure confidential patient records
- Prepare daily reports and administrative documentation
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or data entry experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Minimum 45 WPM typing speed with 98% accuracy
- Strong knowledge of HIPAA compliance protocols
- Ability to multitask in high-pressure situations
- Excellent verbal/written communication skills
- Flexibility to work weekends and holidays