Job Description
Join our award-winning healthcare team as a Night Shift Receptionist! We're seeking a dynamic professional to manage our bustling front desk during evening hours. This critical role ensures seamless patient experiences while supporting our 24/7 operations. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Immediate openings available for motivated individuals ready to make an impact.
Responsibilities
- Manage high-volume phone lines and triage urgent calls
- Greet and register patients with exceptional bedside manner
- Coordinate multi-departmental scheduling and appointments
- Maintain accurate patient records and confidentiality
- Process insurance verifications and billing inquiries
- Oversee front desk inventory and supply management
- Collaborate with night-shift medical staff
Qualifications
- Minimum 2 years medical reception experience
- Proficiency in Epic EMR systems
- Bilingual English/Spanish preferred
- Strong multitasking and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid CPR certification (or willingness to obtain)
- Flexible availability for rotating weekends